Rust refunded more than 325,000 times on Steam, over $4.3 million lost because of “bad performance” and lack of “fun”

Rust dev says refund requests are “pretty fair”.

Garry Newman has been going through sales stats for Rust, and over on Twitter, he shared details on the game’s refund figures. And they sound mental.

Added sales stats to our backend today. These are Rust's real Steam Refund figures. http://pic.twitter.com/IhjUsJUN9N

— Garry Newman (@garrynewman) June 28, 2017

Almost 330,000 copies of the game have been refunded, which amounts to over $4.3 million.

In the grand scheme of things, it’s not actually that much, at 6% of total sales. For comparison, DayZ’s Dean Hall tweeted that Out of Ammo’s base refund rate is 6%.

When Newman was asked what most people’s reasons for a refund were, he replied, “Not fun followed by bad performance – which is pretty fair I think.”

Last year, Newman was getting a bit sick of criticisms about the lack of things to do in the game and said that players bored with Rust should “just stop playing it”.

It could be that the people who returned the game were interested in gauging what the gameplay was like before deciding it wasn’t their cup of tea. After all, Steam’s fairly new refund policy gives players 14 days to return a title as long as they’ve played for less than two hours.

Regardless, Newman doesn’t seem too bothered about it, saying, “If people don’t find the game fun or it performs poorly for them, they should get a refund.. it’s their money.”

Rust can be a pain in the bum if you’re a new player and is it’s easy to get put off when you’re thrown, naked and alone, into the world.

Do you think that’s the main reason people aren’t getting along with it, or do you have strong opinions on why the game isn’t for you? Let rip in the comments.

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